How do I update GHIN and TPP software?
Please check for updates for GHIN Management and TPP at least once a month. Close out all programs until at the desktop**.
Locate the icon in the lower right hand corner (where the time is) labeled GHIN Management Startup Program. Right click on that icon and select SHOW.
If an NCGA Associate Club, make sure that the SCORE ENTRY and AUTO TRANSMIT are NOT checked and then click on the option to manually update the GHP. Most Associate Clubs do not use the SCORE ENTRY screen nor have their computers automatically transmit.
If an NCGA Regular Club, make sure that the SCORE ENTRY and AUTO TRANSMIT ARE checked and then click on the option to manually update the GHP.
Associate and Regular Clubs: Do you use TPP? If so, please open TPP and close out the listing of tournaments.
Click on TOURNAMENT in the upper left hand corner. Click on PREFERENCES and then CONFIGURE INTERNET CONNECTION (Existing LAN Connection or AT & T dialer).
Click on TOURNAMENT in the upper left hand corner. Click on PREFERENCES and then SET UP ASSOCIATION/CLUB NUMBER. Make sure that the information displayed reflects your club. Enter your password. If on the same computer that contains the GHIN Management program (9 green buttons on the left side), simply click in COPY FROM GHP to pull the information in.)
When done, click on HELP in the upper right and select the feature to CHECK FOR OPTIONAL COMPONENTS. Select all of the components.
Reboot. Return to HELP and select the feature to CHECK FOR SOFTWARE UPDATES.
You may need to reboot your computer**. Transmit to register on the GHIN Mainframe the version of software that you are using.
Where ever you use TPP, keep the versions consistent. If you update TPP on one computer, please update TPP on the others.
** NCGA Regular Clubs: All Regular Clubs should turn their NCGA posting computer off once a week for 15-20 minutes. Exit out of the GHIN software correctly until at the desktop. Click on START, SHUT DOWN and then TURN OFF. After 15-20 minutes, turn the computer back on. Do NOT start clicking on icons, etc. Let the system boot up at its own speed. If the computer should ever ask if you want to convert the database, always select NO.
If your site is an NCGA multi system (2 or more posting computers hooked up to each other), keep the work stations up and running while you update the software on the server. The server is the computer that you transmit out of.
When you reboot a multi system, turn off the work stations first then the server. Leave off for approximately 15-20 minutes. Turn the server on first. Once that boots up, then turn the work stations on. Do NOT start clicking on icons, etc. Let the multi system boot up at its own speed. If the computer should ever ask if you want to convert the database, always select NO.
Guidelines and Reminders for NCGA Electronic Option Golf Clubs
A transaction is not official until the club makes a successful transmission.
NCGA clubs should transmit on a daily basis; the best time for Regular clubs is between 5:00 & 6:30 AM Pacific Time. If possible, Regular clubs should consider a second transmission between 5:00 and 6:00 PM Pacific Time. To avoid transmitting conflicts with other golf clubs throughout the nation, it is recommended automatic transmission times be set to something other than on the hour or half hour (example 5:47 am vs. 5:30). NCGA understands that daily is not always feasible for Associate clubs.
Frequent transmissions keep the club and course rating data accurate along with Handicap Indexes which are only calculated on the 1st and 15th of the month by the actual club’s pc. Transmissions are a two-way street; clubs may not have information to send but they will always receive information from the GHIN mainframe (scores, updated course ratings, software patches/upgrades, etc.)
Billing is done on monthly basis. It revolves around the last day of the month cutoff date, 6:00 PM Pacific Time and is based on the addition/reinstatement/deletion of members done throughout the month.
Juniors (anyone under the age of 18) MUST be keyed in with a membership type of “J” and a birth date.
Early morning transmissions on the 1st and 15th of each month will pick up your members’ scores transmitted by other sites, reduced indexes calculated by the GHIN mainframe and other vital information. This ensures that the indexes calculated by your pc are accurate.
Before a club generates reports, always transmit to ensure that all data used in the report is up to date.
Do not attempt late-night transmissions (after 9:00 PM Pacific Time) as the GHIN mainframe is in New Jersey. Due to the three-hour difference, the club will receive abnormal transmissions as the GHIN mainframe is running on the next day’s date.
AT &T Dialer will change phone number settings and not notify the club, GHIN or NCGA. If a local number no longer works, use one of the built in toll free numbers. This will update phone settings during the transmission. Clubs can then change back to a local number.
The 2005 GHIN cd is the last time major updates will be sent via a cd. Once a club correctly installs and successfully transmits with the 2005 version, all future updates, upgrades and patches for the GHIN software will be routed via transmissions. Hence the importance of transmitting on a regular basis!
Clubs may only transmit from one computer. If the club needs to switch hardware, notify NCGA first. Transmitting out of more than one computer will cause huge differences in the club data at the club level vs. the GHIN mainframe. Errors in members’ indexes, score files, membership status along with the course rating database will occur. The end results are inaccurate and invalid indexes, etc.
Do not install previous versions of GHIN software or club data disks. If you have any software dated 2008 or older, discard immediately. Discard club data disks. Do not install old data as it will revert the current club data back to that “snap shot” in time and current data/score files will be over ridden by the old data. The GHIN mainframe is the club’s data backup – never make a copy of the club’s database unless under the guidance of NCGA.
The 4-6 week process for members to receive their NCGA GOLF magazines and plastic membership cards begins when the club successfully transmits the information; not when it is keyed in. GHIN downloads a listing of names only twice a month and emails the data to the vendors. Those vendors then mail the item directly to the member based on the name and address submitted by the club. Accuracy is a must.
The NCGA plastic membership cards are no longer generated on a yearly basis. They are only issued for brand new members and replacement orders. The cards are generated during the Annual Fall Renewal Period. Brand new members added during the Renewal Period will receive the card throughout the month of January.
Do not use “Mr.” or “Mrs.” or other titles in the NAME fields. Omit punctuation such as hyphens or commas along with spaces in last and first names as this will affect last name lookup, the card layout and can cause conflict when the member posts a score. Example: enter JOHN O’CONNOR as JOHN OCONNOR. Enter JANE VAN HUSEN as JANE VANHUSEN. Please notify members to input their name in this manner when posting scores.
Default password for the GHIN software is G12345. Passwords are not case sensitive. To use the www.ghinclub.net site clubs must use a unique password; not G12345. To change the password in the latest version, access GHP Management. Click on “Preference Management”. Click on the “Management” tab. Select the “System Password” box and enter in your club’s password. Click on Save. Click on Close and transmit to register the password.