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Club Officers FAQs

Q: My Handicap Index has an “R.” What does this mean?

A: Please visit Section 10-3 of the USGA Handicap System: Reduction of USGA Handicap Index Based on Exceptional Tournament Scores for the answer.

Q: What is the definition of a multi-member?

A: A multi-member is an NCGA member who belongs to more than one NCGA golf club. However, the player is issued only one NCGA number no matter how many NCGA clubs he or she joins. To ensure that all scores will be routed to your score file, provide all clubs with your existing or pre-existing number.

Q. How often are handicap indexes updated on the website?

A: A Handicap Index is issued through your NCGA club and only updated on the first day of each month per NCGA’s revision schedule.  Therefore the Handicap Index via our web site is updated on the first of each month.  The initial screen of scores displayed is merely a snap shot in time and shows the scores that were used in your current Handicap Index calculation.  It literally captures the scores that were successfully posted toward your score file as of the monthly cutoff date (last day of the month) at 6:00 PM Pacific Time.

A golfer added after the first of the month will see only partial membership information displayed on our web site along with an NH (No Handicap Index).

All active members must click on the CLICK HERE FOR RECENT SCORES link to see scores that have been posted throughout the month.

Golfers not active through a golf club will not have information displayed.

Q. If using the GHIN software, how often should I transmit?

A. NCGA Regular clubs should transmit daily; preferably first thing in the morning to ensure that indexes are updated timely on the first day of the month.  NCGA Associate clubs should transmit at least twice a week.  Remember, one may not have information to send but the club always has information to receive (scores that members have posted at other sites, changes to course ratings, patches/upgrades to the software, etc.)

Q. I can only inactivate a golfer; why can’t I delete the golfer via the www.ghinclub.net Internet site?

A. There is no option to delete a golfer as USGA requires that a golfer’s record be retained for two years after being removed from a club roster.  Therefore, clubs and associations will never have access to delete a record from the mainframe via the ghinclub.net site.  GHIN routinely remove those names/numbers from the GHIN mainframe after 2 years of inactivity.

Q. Will the GHIN software work on VISTA?

A. Yes, GHIN has tested it on all versions of VISTA.  One must turn off the User Account Control feature of Windows Vista by performing the following 9 steps. This must be done before you install the GHIN software.
1. Click the Start Button
2. Click Control Panel
3. Click the User Accounts Group
4. Click on the User Accounts Category
5. Click the link labeled “Turn User Account Control on or off”
6. If you are prompted with a message box stating that Windows needs you
permission to continue”, click the Continue button.
7. When the “Turn on User Account Control (UAC) to make your computer more
secure” window opens, remove the check mark from the box labeled  “Use User
Account Control (UAC) to help protect your computer”
8. Click the OK button
9. You must restart the computer for the change to take effect.